MugsNation Shipping Policy:
We are thrilled to offer a flat-rate shipping fee of Rs. 30 for all orders within India. Our goal is to ensure the timely and hassle-free delivery of your favorite mugs. Please familiarize yourself with the following guidelines for our shipping process:
Handling Time: Orders are processed within 1-2 business day from the date of order confirmation.
Transit Time: The estimated delivery time for orders within India is approximately 3-5 days from the date of order confirmation.
Order Cut-off Time: To ensure swift processing, kindly place your orders before 5:00 PM (Indian Time).
Cash on Delivery (COD) Option: Opting for COD incurs a nominal flat shipping charge of Rs. 30 to cover additional processing costs.
Cancellation: To cancel an order, visit “My Account,” navigate to “Orders,” and apply for cancellation on mugsnation.com.
Shipment Tracking: Stay informed with a shipping confirmation email containing a tracking link for real-time updates on your delivery.
Delivery Partners: MugsNation collaborates with reputable courier services like XpressBees, Delhivery, DTDC, FedEx and others to guarantee secure and efficient delivery.
Delivery Address: Ensure accuracy in the delivery address during checkout. Contact our support team for address changes post-order placement.
Delayed Delivery: In unforeseen circumstances causing delays, we’ll keep you informed and resolve any issues promptly.
Remote Locations: For remote areas, slight variations in delivery time may occur. Our team will notify you and expedite delivery.
Parcel Damage: Report any parcel damage on the day of delivery by applying for a return on mugsnation.com under “My Account” > “Orders.”
We are committed to providing an exceptional shopping experience, ensuring your mugs reach you promptly and in perfect condition.
Thank you for choosing MugsNation. We anticipate serving you and enhancing your mug collection with joy!
For further assistance,
Contact Us :
Business Address: 33 K/A Scheme No. 71, Gumasta Nagar, Indore (452009)
Business Phone: +91 9009676998
Business Maill: contact@mugsnation.com / harshochani1709gmail.com
Business Hours: Monday to Sunday 9:00 am – 5:00 pm.(GMT+05:30) India Standard Time (Kolkata)